Having problem clicking on status bar

I am testing on an ios app. There is a button that will open a safari after clicking on it. And in the top left corner of the safari, there will be a return to app button that will return user to the app after clicking on it.

I have been testing on various ios version IOS 12.2, 11.4.1, 10.3.3
For IOS 12.2 and 11.4.1, I am able to locate this return button and click on it. However, for IOS 10.3.3, I am not able to locate it.
Anyone know any reason that might cause this problem?

Using APPIUM 1.10.0, Xcode 10.1