Servicenow Administration Training
Main objective during ServiceNow Admin Training is learning system administration functions. Recipients will learn primary configuration tasks, clues to work with UI policies, Data policies, Business rules, the Mobile Platform and activate Plugins.
Trainees will work with 2-key Process: Applications, the Knowledge Base and the service catalog then create Workflow activities and approvals.
Recipients will learn to move on to configure Alerts and Notifications,
View Upgrading History and Status,
Ability to control System Access and Data Security,
Create Baseline Performance Metrics.
Finally, trainees will run Reports, configure SLAs,
Perform Instance Branding and Customization.
Throughout the course, social IT elements will be integrated to demonstrate best practices and communicate with other students and training department personnel. Include this training with 2018 Admin Updates.