UIAutomatorviewer throws error

Rajni_Soni · June 6, 2018, 4:20am

Hello guys,

I freshly installed appium setup in my laptop and while opening Uiautomatorviewer, it is shoing me the error’ A JNI error has occurred. Please check your administrator and try again’
When i click ‘OK’ there, then msg comes ‘A JAva exception has occurred’

Please lemme know how it can be resolved.

shital_patil · July 24, 2018, 9:14am

Hello,

UI automator is not capturing the screenshot of android mobile, showing message like
"Error obtaining UI hierarchy.
Reason : Unexpected error while obtaining UI hierarchy "

Device : Nokia 6.1
API : 27
Android version : 8.0.1

Tried all the solutions posted above, still not able to resolve this error.
Guys, please help me in this.

Thanks in advance.

Regards,
Shital

lohitsb · August 9, 2018, 5:30pm

When I tried to launch the uiautomatorviewer . i am getting below error. I am trying on mac and using JAVA java 10.0.2 . Can you please some one help on the same?

Last login: Thu Aug 9 22:41:34 on ttys002
LBELALAD-M-91G4:~ lbelalad$ uiautomatorviewer
-Djava.ext.dirs=/Users/lbelalad/Library/Android/sdk/tools/lib/x86_64:/Users/lbelalad/Library/Android/sdk/tools/lib is not supported. Use -classpath instead.
Error: Could not create the Java Virtual Machine.
Error: A fatal exception has occurred. Program will exit.

sam69 · August 16, 2018, 8:24am

Is there any workaround to this ?
Presently if the appium server is running, the UIAutomator cannot get the screenshot and page source from the device.

I think many of us would want the UIAutomator to work even if appium server is running, so that we can debug the code in Eclipse and also try different mechanisms.
This will reduce our effort.

tiagomarques · August 20, 2018, 2:32pm

Hi guys,

It seems like the issue is on uiautomatorviewer.

This is what I’ve been doing:

Save the following commands as a batch or shell script.

adb shell uiautomator dump
adb pull /sdcard/window_dump.xml ui.uix
adb shell screencap -p /sdcard/ui.png
adb pull /sdcard/ui.png .

Run the script. It will generate ‘ui.uix’ and ‘ui.png’ files in current directory.
Load the ‘ui.uix’ and ‘ui.png’ files into ui automator viewer by clicking ‘Open’ button.

Zuzeac · August 22, 2018, 7:30am

Hi
make sure the appium server is not running. Device is recognized via adb.
workaround is to use appium inspector

krishnendu_halder · September 6, 2018, 5:11am

Thanks for this solution…it works for me

justnatural · September 18, 2018, 9:33pm

Thank you very much! This is not a fix, but a good workaround.

Surya_Kumaresan · October 17, 2018, 4:06pm

Awesome TQ:). This script is working fine. But the button on the UIAUViwer is throwing error “EOF”

Neha_Garg · February 19, 2019, 10:53am

This worked.

Thanks!

ajay1 · April 18, 2019, 2:58pm

Dear,

Still i am facing this issue after doing below steps:

adb shell uiautomator dump
adb pull /sdcard/window_dump.xml ui.uix
adb shell screencap -p /sdcard/ui.png
adb pull /sdcard/ui.png .

Run the script. It will generate ‘ui.uix’ and ‘ui.png’ files in current directory.
Load the ‘ui.uix’ and ‘ui.png’ files into ui automator viewer by clicking ‘Open’ button.

Could you please get me help out ?

Thanks,
Ajay

TimurB · May 2, 2019, 4:23am

Hello! What does not work?

Amit_Tallewar · June 17, 2019, 1:19pm

This workaround work for me

chetan_thummar · June 18, 2019, 3:08am

@Saurav24 : download platform_tools older version 26 and replace adb.exe file from that folder with your current adb.exe in platform_tools folder.

Aishwarya_Chitari · October 3, 2019, 10:24am

Hello,
I’m facing issue related to screenshot inspecting. I have tried out above steps, it worked for me but I cannot find out proper element locator. Only Locators for outer screen is visible. Can u please let me know?

chetan_thummar · October 7, 2019, 4:19am

if uiautomator not working for you then you can try appium desktop.

Shilpa_Karigoudar · October 10, 2019, 5:15am

Thanks, it’s working, but i m used to uiautomatorviewer tool, want to invoke it manually and take the ss, pls help if any solution

sarthak_singh_negi · March 16, 2021, 8:47am

bro switch to JAVA jdk1.8.0_231.jdk, it will work then

Sivarajan_T · November 11, 2021, 8:04am

I hope this solution will help.

If you see this Error :
Error while obtaining UI hierarchy XML file: com.android.ddmlib.SyncException: Remote object doesn’t exist!

Close the appium or stop the appium
Open your emulator and open the app which you want to automate
Then open the uiautomatorviewer from the tools folder
Try click the device screenshot option uiautomatorviewer

It worked for me!

Thanks
Siva

Srikkk · November 11, 2021, 6:31pm

Hi Neha can u pls tell the error how to solve that