# Error wherror while obtaining ui hierarchy xml file: com.android.ddmlib.syncexception: remote object doesn't exist!

**URL:** <https://discuss.appium.io/t/error-wherror-while-obtaining-ui-hierarchy-xml-file-com-android-ddmlib-syncexception-remote-object-doesnt-exist/25362>\
**Category:** Issues/Bugs\
**Created:** [February 26, 2019, 2:45am UTC](https://discuss.appium.io/t/error-wherror-while-obtaining-ui-hierarchy-xml-file-com-android-ddmlib-syncexception-remote-object-doesnt-exist/25362 "2019-02-26T02:45:13Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![S\_Sandhya](https://discuss.appium.io/letter_avatar_proxy/v4/letter/s/ea5d25/32.png) [@S\_Sandhya](https://discuss.appium.io/u/S_Sandhya)\
**Post date:** [February 26, 2019, 2:45am UTC](https://discuss.appium.io/t/error-wherror-while-obtaining-ui-hierarchy-xml-file-com-android-ddmlib-syncexception-remote-object-doesnt-exist/25362/1 "2019-02-26T02:45:13Z")

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Getting below error:Tried various solutions but unable to resolve the issue. Please help.

error while obtaining ui hierarchy xml file: com.android.ddmlib.syncexception: remote object doesn’t exist!