Original error: Did not get any response after 300s. An unknown server-side error occurred

The problem

An unknown server-side error occurred while processing the command. Original error: Did not get any response after 300s

Environment

  • Appium version (or git revision) that exhibits the issue: 1.15.0/1.15.1
  • Desktop OS/version used to run Appium: mac OS 10.15.1
  • Node.js version (unless using Appium.app|exe): v13.2.0
  • Npm or Yarn package manager: 6.13.1
  • Mobile platform/version under test: iOS 13.1.2
  • Real device or emulator/simulator: iPhone X

Details

I run web testing on iOS 13.1.2. The previous steps can be implemented without error. while it implemented CLICK command. It took about 10 mins and reported the error above.

I used to use Appium 1.15.1 and now downgrade to 1.15.0. I also tried to upgraded and downgraded the Katalon Studio Version but the issue still occurs.