Android real device Dom is empty issue

Support
1

Hey,
I have Hybrid application that Im testing with Appium.
I have some issue with the last Android app version I got from the dev team, after the app initialise I can find the elements and login successfully but from that point, there is no elements in the dom.
driver.getPageSource return something like that:

<?xml version='1.0' encoding='UTF-8' standalone='yes' ?>

Im using:
Appium 1.22.0
uiautomator2
Android version from 7 to 11

*Its happening only with real device, with emulator everything works.
*Dev team dont know what can it be
*I tried to switch context but there is only Native context (I know should be also webview but…)

2
  1. double check that webView is enabled for DEBUG in app
  2. check that you able connect to webView on app with Chrome browser from computer -> https://developer.chrome.com/docs/devtools/remote-debugging/