Appium inspector don't see same element for similar devices

Hi,

I have problem with inspector 1.6.4. I have 2 devices Galaxy S7 with the same version of Android 7. There is no differences between these 2 devices!

But when I inspect one with appium, for all pages of the app, inspector don’t find footer. But appium see footer when I inspect the other device which is the same!! I don’t understand!

Do you have an idea?

I had reset a device and it works now…

Somewhat unrelated to your question, Are you using UiAutomator 2?