Appium LogsEvent / ServerEvent fails with 'UnsupportedCommandException'

Support
1

I am getting ‘unsupportedcommandexception’ when trying to use ‘driver.logEvent(CustomEvent)’. Also, i am not able to successfully execute / use ‘serverevents (getEvents)’.

I am using appium java-client (7.3.0.jar) and selenium (3.141.59)

Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:25:53’
System info: host: ‘C02NQD1KG3QC’, ip: ‘fe80:0:0:0:427:3a37:fcf1:21fc%en0’, os.name: ‘Mac OS X’, os.arch: ‘x86_64’, os.version: ‘10.14.6’, java.version: ‘1.8.0_25’
Driver info: io.appium.java_client.ios.IOSDriver
Capabilities {app: cloud:xxy.yyz.tts.test, appBuildVersion: , appReleaseVersion: , appiumVersion: 1.8.0, autoAcceptAlerts: false, autoDismissAlerts: true, autoGrantPermissions: true, autoLaunch: false, autoWebview: false, automationName: XCUITest, browserName: , bundleId: xxy.yyz.tts.test, cloudViewLink: https://icloud.seetest.c…, commandTimeouts: 120000, desired: {app: cloud:xxy.yyz.tts.test, autoDismissAlerts: true, autoGrantPermissions: true, autoLaunch: false, automationName: XCUITest, browserName: , bundleId: xxy.yyz.tts.test, eventTimings: true, noReset: true, platform: IOS, platformName: iOS, testName: PerfMetrics, udid: 9f6e76dddab3b2d133b8075cd…}, device.category: PHONE, device.majorVersion: 11, device.manufacture: Apple, device.model: iPhone 6s, device.name: TEST Device Attribute, device.os: iOS, device.screenSize: 640x1136, device.serialNumber: 9f6e76dddab3b2d133b8075cd…, device.version: 11.1.2, deviceUDID: 9f6e76dddab3b2d133b8075cd…, dontGoHomeOnQuit: false, dontStopAppOnReset: false, ehmPrefixUrl: /agent-2, ehmUrl: https://icloud.seetest.c…, eventTimings: true, fullReset: false, gridNodePort: 7820, install.only.for.update: false, instrumentApp: false, javascriptEnabled: true, keystorePath: ~/.android/debug.keystore, locationServicesAuthorized: false, newSessionWaitTimeout: 600, noReset: true, platform: IOS, platformName: iOS, projectName: , reportDirectory: reports, reportFormat: xml, reportUrl: https://icloud.seetest.c…, reservationDuration: 240, takeScreenshots: true, test.type: Mobile, testName: PerfMetrics, udid: 9f6e76dddab3b2d133b8075cd…, useKeystore: false, waitForDeviceTimeout: 120000}
Session ID: CLOUD-SID:2020-01-15_13-02-45-ff9045e2-75b8-4fb2-85e7-8e88b8db45ff
org.openqa.selenium.UnsupportedCommandException: unknown command (Unknown command) (WARNING: The server did not provide any stacktrace information)
Command duration or timeout: 0 milliseconds
Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:25:53’
System info: host: ‘C02NQD1KG3QC’, ip: ‘fe80:0:0:0:427:3a37:fcf1:21fc%en0’, os.name: ‘Mac OS X’, os.arch: ‘x86_64’, os.version: ‘10.14.6’, java.version: ‘1.8.0_25’
Driver info: io.appium.java_client.ios.IOSDriver
Capabilities {app: cloud:xxy.yyz.tts.test, appBuildVersion: , appReleaseVersion: , appiumVersion: 1.8.0, autoAcceptAlerts: false, autoDismissAlerts: true, autoGrantPermissions: true, autoLaunch: false, autoWebview: false, automationName: XCUITest, browserName: , bundleId: xxy.yyz.tts.test, cloudViewLink: https://icloud.seetest.c…, commandTimeouts: 120000, desired: {app: cloud:xxy.yyz.tts.test, autoDismissAlerts: true, autoGrantPermissions: true, autoLaunch: false, automationName: XCUITest, browserName: , bundleId: xxy.yyz.tts.test, eventTimings: true, noReset: true, platform: IOS, platformName: iOS, testName: PerfMetrics, udid: 9f6e76dddab3b2d133b8075cd…}, device.category: PHONE, device.majorVersion: 11, device.manufacture: Apple, device.model: iPhone 6s, device.name: TEST Device Attribute, device.os: iOS, device.screenSize: 640x1136, device.serialNumber: 9f6e76dddab3b2d133b8075cd…, device.version: 11.1.2, deviceUDID: 9f6e76dddab3b2d133b8075cd…, dontGoHomeOnQuit: false, dontStopAppOnReset: false, ehmPrefixUrl: /agent-2, ehmUrl: https://icloud.seetest.c…, eventTimings: true, fullReset: false, gridNodePort: 7820, install.only.for.update: false, instrumentApp: false, javascriptEnabled: true, keystorePath: ~/.android/debug.keystore, locationServicesAuthorized: false, newSessionWaitTimeout: 600, noReset: true, platform: IOS, platformName: iOS, projectName: , reportDirectory: reports, reportFormat: xml, reportUrl: https://icloud.seetest.c…, reservationDuration: 240, takeScreenshots: true, test.type: Mobile, testName: PerfMetrics, udid: 9f6e76dddab3b2d133b8075cd…, useKeystore: false, waitForDeviceTimeout: 120000}
Session ID: CLOUD-SID:2020-01-15_13-02-45-ff9045e2-75b8-4fb2-85e7-8e88b8db45ff
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
at java.lang.reflect.Constructor.newInstance(Constructor.java:408)
at org.openqa.selenium.remote.ErrorHandler.createThrowable(ErrorHandler.java:214)
at org.openqa.selenium.remote.ErrorHandler.throwIfResponseFailed(ErrorHandler.java:166)
at org.openqa.selenium.remote.http.JsonHttpResponseCodec.reconstructValue(JsonHttpResponseCodec.java:40)
at org.openqa.selenium.remote.http.AbstractHttpResponseCodec.decode(AbstractHttpResponseCodec.java:80)
at org.openqa.selenium.remote.http.AbstractHttpResponseCodec.decode(AbstractHttpResponseCodec.java:44)
at org.openqa.selenium.remote.HttpCommandExecutor.execute(HttpCommandExecutor.java:158)
at io.appium.java_client.remote.AppiumCommandExecutor.execute(AppiumCommandExecutor.java:239)
at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:552)
at io.appium.java_client.DefaultGenericMobileDriver.execute(DefaultGenericMobileDriver.java:41)
at io.appium.java_client.AppiumDriver.execute(AppiumDriver.java:1)
at io.appium.java_client.ios.IOSDriver.execute(IOSDriver.java:1)
at io.appium.java_client.LogsEvents.logEvent(LogsEvents.java:43)
at com.seetest.automation.tests.launchmetrics.appLaunch(launchmetrics.java:40)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:483)
at org.testng.internal.MethodInvocationHelper.invokeMethod(MethodInvocationHelper.java:133)
at org.testng.internal.TestInvoker.invokeMethod(TestInvoker.java:584)
at org.testng.internal.TestInvoker.invokeTestMethod(TestInvoker.java:172)
at org.testng.internal.MethodRunner.runInSequence(MethodRunner.java:46)
at org.testng.internal.TestInvoker$MethodInvocationAgent.invoke(TestInvoker.java:804)
at org.testng.internal.TestInvoker.invokeTestMethods(TestInvoker.java:145)
at org.testng.internal.TestMethodWorker.invokeTestMethods(TestMethodWorker.java:146)
at org.testng.internal.TestMethodWorker.run(TestMethodWorker.java:128)
at org.testng.TestRunner$$Lambda$226/1514795208.accept(Unknown Source)
at java.util.ArrayList.forEach(ArrayList.java:1249)
at org.testng.TestRunner.privateRun(TestRunner.java:770)
at org.testng.TestRunner.run(TestRunner.java:591)
at org.testng.SuiteRunner.runTest(SuiteRunner.java:402)
at org.testng.SuiteRunner.access$000(SuiteRunner.java:41)
at org.testng.SuiteRunner$SuiteWorker.run(SuiteRunner.java:443)
at org.testng.internal.thread.ThreadUtil.lambda$execute$0(ThreadUtil.java:67)
at org.testng.internal.thread.ThreadUtil$$Lambda$31/806511723.call(Unknown Source)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at java.lang.Thread.run(Thread.java:745)
Exception - Session CLOUD-SID:2020-01-15_13-02-45-ff9045e2-75b8-4fb2-85e7-8e88b8db45ff could not be found (WARNING: The server did not provide any stacktrace information)
Command duration or timeout: 0 milliseconds
Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:25:53’
System info: host: ‘C02NQD1KG3QC’, ip: ‘fe80:0:0:0:427:3a37:fcf1:21fc%en0’, os.name: ‘Mac OS X’, os.arch: ‘x86_64’, os.version: ‘10.14.6’, java.version: ‘1.8.0_25’
Driver info: io.appium.java_client.ios.IOSDriver
Capabilities {app: cloud:xxy.yyz.tts.test, appBuildVersion: , appReleaseVersion: , appiumVersion: 1.8.0, autoAcceptAlerts: false, autoDismissAlerts: true, autoGrantPermissions: true, autoLaunch: false, autoWebview: false, automationName: XCUITest, browserName: , bundleId: xxy.yyz.tts.test, cloudViewLink: https://icloud.seetest.c…, commandTimeouts: 120000, desired: {app: cloud:xxy.yyz.tts.test, autoDismissAlerts: true, autoGrantPermissions: true, autoLaunch: false, automationName: XCUITest, browserName: , bundleId: xxy.yyz.tts.test, eventTimings: true, noReset: true, platform: IOS, platformName: iOS, testName: PerfMetrics, udid: 9f6e76dddab3b2d133b8075cd…}, device.category: PHONE, device.majorVersion: 11, device.manufacture: Apple, device.model: iPhone 6s, device.name: TEST Device Attribute, device.os: iOS, device.screenSize: 640x1136, device.serialNumber: 9f6e76dddab3b2d133b8075cd…, device.version: 11.1.2, deviceUDID: 9f6e76dddab3b2d133b8075cd…, dontGoHomeOnQuit: false, dontStopAppOnReset: false, ehmPrefixUrl: /agent-2, ehmUrl: https://icloud.seetest.c…, eventTimings: true, fullReset: false, gridNodePort: 7820, install.only.for.update: false, instrumentApp: false, javascriptEnabled: true, keystorePath: ~/.android/debug.keystore, locationServicesAuthorized: false, newSessionWaitTimeout: 600, noReset: true, platform: IOS, platformName: iOS, projectName: , reportDirectory: reports, reportFormat: xml, reportUrl: https://icloud.seetest.c…, reservationDuration: 240, takeScreenshots: true, test.type: Mobile, testName: PerfMetrics, udid: 9f6e76dddab3b2d133b8075cd…, useKeystore: false, waitForDeviceTimeout: 120000}
Session ID: CLOUD-SID:2020-01-15_13-02-45-ff9045e2-75b8-4fb2-85e7-8e88b8db45ff

2

You don’t give any details about your event so it’s hard to guess what your code looks like. Maybe reading this will help:

4

I followed exactly the code given in the document, but i am getting error.

Below is my event code.

CustomEvent evt = new CustomEvent();
evt.setVendor(vendorName);
evt.setEventName(eventName);
driver.logEvent(evt);
driver.launchApp();
CustomEvent evt = new CustomEvent();
evt.setVendor(vendorName);
evt.setEventName(newEventName);
driver.logEvent(evt);

ServerEvents events = driver.getEvents();
events.save(new File(filePath).toPath());
driver.quit();

Basically, i am trying to get the app launch time.

The exception occurs at ‘driver.logEvent’

5

Most likely the version of Appium server is too old to support this feature

6

I’m seeing 1.8.0 as released in 2018, so it’s probably good advice to update.

Current release is 1.16.0:

7

I am able to use the LogsEvent / ServerEvent after updating my appium version to 1.16