Could not find a device to launch. You requested 'SBMOB/0110 (9.2.1)

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1

getting this error even though the device is connected. Please help

error: Failed to start an Appium session, err was: Error: Could not find a device to launch. You requested ‘SBMOB/0110 (9.2.1)’, but the available devices were: [“iPad 2 (8.1) [A9C13567-12DE-4D47-A9A5-F850A6FFB782] (Simulator)”,“iPad 2 (8.4) [4F5F0F13-4534-4F07-AD93-862053BA4D47] (Simulator)”,“iPad 2 (9.2) [9B662D23-8A89-4411-839A-04B26B3FF2E2] (Simulator)”,“iPad 2 (9.3) [F13D7806-CED6-4066-BC66-27991A511502] (Simulator)”,“iPad Air (8.1) [BFCA5844-6A13-4E43-95FE-A5FFBC409491] (Simulator)”,“iPad Air (8.4) [D8FB9461-5F3B-4045-BEAC-F3CEF13BE330] (Simulator)”,“iPad Air (9.2) [7B38793D-0120-4FD2-AA3F-8AEFBBA93678] (Simulator)”,“iPad Air (9.3) [E0AD9DF3-BC34-486E-A69E-8463D3B2C6AB] (Simulator)”,“iPad Air 2 (9.2) [10571F05-311F-4095-B4F9-1555DE7682AE] (Simulator)”,“iPad Air 2 (9.3) [D85A2E18-C26D-4AA9-99F9-B7508032467E] (Simulator)”,“iPad Pro (9.2) [9B1A5AB9-C016-40B3-B052-5F59A43C3929] (Simulator)”,“iPad Pro (9.3) [CC890318-8752-478B-9B81-8FE3976BF8F6] (Simulator)”,“iPad Retina (8.1) [C0769429-66E2-4D3E-8119-65223A621131] (Simulator)”,“iPad Retina (8.4) [FC63B12A-FEF3-46C2-86E9-A75DDB0A1F52] (Simulator)”,“iPad Retina (9.2) [D0BCDDD8-8CCC-446E-8B5C-E6A12DE1E929] (Simulator)”,“iPad Retina (9.3) [9EF920D2-39C7-4ED1-8E84-45B857965EC7] (Simulator)”,“iPhone 4s (8.1) [EE40EFFA-A811-4E88-9527-FD0D401D5D8F] (Simulator)”,“iPhone 4s (8.4) [5A93EDFB-5E28-47A0-B0B7-AFC1178867EA] (Simulator)”,“iPhone 4s (9.2) [5548A111-F176-418D-91FF-BE9A7EF81C43] (Simulator)”,“iPhone 4s (9.3) [CD723772-E981-4514-8CB4-7A4ADA947DCF] (Simulator)”,“iPhone 5 (8.1) [076BAC3E-DDDE-4EA3-A034-36B1D4276348] (Simulator)”,“iPhone 5 (8.4) [F1994B3F-2CF2-4E61-BEC6-C1DB3FD7B41D] (Simulator)”,“iPhone 5 (9.2) [12BF000C-A988-47D4-9C9D-62825AF66B8C] (Simulator)”,“iPhone 5 (9.3) [429513A8-E4D8-4632-AA9C-133A15152667] (Simulator)”,“iPhone 5s (8.1) [29A6F404-30AF-45F7-8DF9-4EC7773AAF8F] (Simulator)”,“iPhone 5s (8.4) [024ED026-DDAE-4C73-BCB9-06E0D37721D0] (Simulator)”,“iPhone 5s (9.2) [DADE378D-5276-4E73-B3C5-288C3968EF7D] (Simulator)”,“iPhone 5s (9.3) [1FBB347B-F1E6-4347-A4BB-C50719E2BFD8] (Simulator)”,“iPhone 6 (8.1) [ADAB4339-9B2E-4AD9-9CE4-9837250DC6F8] (Simulator)”,“iPhone 6 (8.4) [84A9DB1F-3F4F-4F52-A479-E7EBD35D2AFD] (Simulator)”,“iPhone 6 (9.2) [A989FCE7-8B23-45CC-9106-D565C050932F] (Simulator)”,“iPhone 6 (9.3) [8C00CE67-D28F-4340-AC19-48543BA17E41] (Simulator)”,“iPhone 6 Plus (8.1) [1B1AA0BF-E7F8-4475-9030-509BB2A6C6D4] (Simulator)”,“iPhone 6 Plus (8.4) [9CD74552-F4BA-438B-9C80-450CE39B208B] (Simulator)”,“iPhone 6 Plus (9.2) [04FA7E44-71AA-45A5-B1F6-07158372D90B] (Simulator)”,“iPhone 6 Plus (9.3) [9882E072-5A91-4D7C-8DE4-F9245BC2A771] (Simulator)”,“iPhone 6s (9.2) [02E1A44B-B7A1-4066-A59E-5BE511BB3D1D] (Simulator)”,“iPhone 6s (9.3) [C08F2868-D9FB-4547-A617-9F8914F03A80] (Simulator)”,“iPhone 6s (9.3) + Apple Watch - 38mm (2.2) [857B3AAC-803E-4958-A54C-D202D190203B] (Simulator)”,“iPhone 6s Plus (9.2) [764A5538-55F2-458F-ADE7-5F21CDE5C122] (Simulator)”,“iPhone 6s Plus (9.3) [8E88D85A-8D48-42A0-9653-7E3FE25207C7] (Simulator)”,“iPhone 6s Plus (9.3) + Apple Watch - 42mm (2.2) [446B40EE-13F3-4E9F-8FFD-BD5EA21DDA0A] (Simulator)”]

info: [debug] Error: Could not find a device to launch. You requested ‘SBMOB/0110 (9.2.1)’, but the available devices were: [“iPad 2 (8.1) [A9C13567-12DE-4D47-A9A5-F850A6FFB782] (Simulator)”,“iPad 2 (8.4) [4F5F0F13-4534-4F07-AD93-862053BA4D47] (Simulator)”,“iPad 2 (9.2) [9B662D23-8A89-4411-839A-04B26B3FF2E2] (Simulator)”,“iPad 2 (9.3) [F13D7806-CED6-4066-BC66-27991A511502] (Simulator)”,“iPad Air (8.1) [BFCA5844-6A13-4E43-95FE-A5FFBC409491] (Simulator)”,“iPad Air (8.4) [D8FB9461-5F3B-4045-BEAC-F3CEF13BE330] (Simulator)”,“iPad Air (9.2) [7B38793D-0120-4FD2-AA3F-8AEFBBA93678] (Simulator)”,“iPad Air (9.3) [E0AD9DF3-BC34-486E-A69E-8463D3B2C6AB] (Simulator)”,“iPad Air 2 (9.2) [10571F05-311F-4095-B4F9-1555DE7682AE] (Simulator)”,“iPad Air 2 (9.3) [D85A2E18-C26D-4AA9-99F9-B7508032467E] (Simulator)”,“iPad Pro (9.2) [9B1A5AB9-C016-40B3-B052-5F59A43C3929] (Simulator)”,“iPad Pro (9.3) [CC890318-8752-478B-9B81-8FE3976BF8F6] (Simulator)”,“iPad Retina (8.1) [C0769429-66E2-4D3E-8119-65223A621131] (Simulator)”,“iPad Retina (8.4) [FC63B12A-FEF3-46C2-86E9-A75DDB0A1F52] (Simulator)”,“iPad Retina (9.2) [D0BCDDD8-8CCC-446E-8B5C-E6A12DE1E929] (Simulator)”,“iPad Retina (9.3) [9EF920D2-39C7-4ED1-8E84-45B857965EC7] (Simulator)”,“iPhone 4s (8.1) [EE40EFFA-A811-4E88-9527-FD0D401D5D8F] (Simulator)”,“iPhone 4s (8.4) [5A93EDFB-5E28-47A0-B0B7-AFC1178867EA] (Simulator)”,“iPhone 4s (9.2) [5548A111-F176-418D-91FF-BE9A7EF81C43] (Simulator)”,“iPhone 4s (9.3) [CD723772-E981-4514-8CB4-7A4ADA947DCF] (Simulator)”,“iPhone 5 (8.1) [076BAC3E-DDDE-4EA3-A034-36B1D4276348] (Simulator)”,“iPhone 5 (8.4) [F1994B3F-2CF2-4E61-BEC6-C1DB3FD7B41D] (Simulator)”,“iPhone 5 (9.2) [12BF000C-A988-47D4-9C9D-62825AF66B8C] (Simulator)”,“iPhone 5 (9.3) [429513A8-E4D8-4632-AA9C-133A15152667] (Simulator)”,“iPhone 5s (8.1) [29A6F404-30AF-45F7-8DF9-4EC7773AAF8F] (Simulator)”,“iPhone 5s (8.4) [024ED026-DDAE-4C73-BCB9-06E0D37721D0] (Simulator)”,“iPhone 5s (9.2) [DADE378D-5276-4E73-B3C5-288C3968EF7D] (Simulator)”,“iPhone 5s (9.3) [1FBB347B-F1E6-4347-A4BB-C50719E2BFD8] (Simulator)”,“iPhone 6 (8.1) [ADAB4339-9B2E-4AD9-9CE4-9837250DC6F8] (Simulator)”,“iPhone 6 (8.4) [84A9DB1F-3F4F-4F52-A479-E7EBD35D2AFD] (Simulator)”,“iPhone 6 (9.2) [A989FCE7-8B23-45CC-9106-D565C050932F] (Simulator)”,“iPhone 6 (9.3) [8C00CE67-D28F-4340-AC19-48543BA17E41] (Simulator)”,“iPhone 6 Plus (8.1) [1B1AA0BF-E7F8-4475-9030-509BB2A6C6D4] (Simulator)”,“iPhone 6 Plus (8.4) [9CD74552-F4BA-438B-9C80-450CE39B208B] (Simulator)”,“iPhone 6 Plus (9.2) [04FA7E44-71AA-45A5-B1F6-07158372D90B] (Simulator)”,“iPhone 6 Plus (9.3) [9882E072-5A91-4D7C-8DE4-F9245BC2A771] (Simulator)”,“iPhone 6s (9.2) [02E1A44B-B7A1-4066-A59E-5BE511BB3D1D] (Simulator)”,"iPhone 6s (9.3) [C08F2868-D9FB-4547-A617-9F8914F03A80]

2

Hi @Rock
I don’t see you devices ‘SBMOB/0110 (9.2.1)’ in available devices.
You can check if it really connected by command: instruments -s devices
Also try add udid in capabilities.

3

I have to type the command ‘instruments -s devices’ in terminal or how?. Because as soon as I connect the device iTunes start up

4

yes, in terminal.
You will see list of devices.

You can find real devices by id it is without ‘-’ symbol in lowercase.

5

As per the screenshot it shows me devices: http://screencast.com/t/Pfz3HrAB1DUF

6

Have you tried add udid capability ?

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No I haven’t will let you know using the same

8

I tried using udid and getting this error in eclipse

“Exception in thread “main” org.openqa.selenium.SessionNotCreatedException: A new session could not be created. (Original error: Could not initialize ideviceinstaller; make sure it is installed and works on your system) (WARNING: The server did not provide any stacktrace information)
Command duration or timeout: 3.02 seconds”

9

You need install libimobiledevice
You can do it via brew, just perform in terminal: brew install libimobiledevice

It is needed to work with real devices.
Also to avoid other issues run appium doctor to check that all components are installed.

10

Showing error: ‘command not found’

As per the screenshot doctor shows everything is fine

11

Install brew, see here how and repeat

12

  1. Was able to install ‘brew install libimobiledevice’

  2. After that executed again and getting the below error in appium

info: [debug] Responding to client with error: {“status”:33,“value”:{“message”:“A new session could not be created. (Original error: Could not initialize ideviceinstaller; make sure it is installed and works on your system)”,“origValue”:“Could not initialize ideviceinstaller; make sure it is installed and works on your system”},“sessionId”:null}
info: <-- POST /wd/hub/session 500 1497.442 ms - 300

  1. in eclipse getting the below error

Exception in thread “main” org.openqa.selenium.SessionNotCreatedException: A new session could not be created. (Original error: Could not initialize ideviceinstaller; make sure it is installed and works on your system) (WARNING: The server did not provide any stacktrace information)
Command duration or timeout: 2.23 seconds

13

Hm it is strange it should not appears if libimobiledevice istalled correctly.

Type in terminal idevice and tap on TAB button

if you will see utils like on picture below then libimobiledevice installed correctly.

14

if all ok, try restart PC or restart appium server.

15

if I type idevice in terminal and click tab, there is no action
if I type idevice in terminal and click enter, displays ‘command not found’

16

Tap TAB twice (several times) if there is no list of utils it means libimobiledevice was not installed

17

ok showing it correctly

Will try with different device. Anything else missing or how?

18

So you should not see now error:[quote=“Rock, post:12, topic:9736”]
Original error: Could not initialize ideviceinstaller; make sure it is installed and works on your system
[/quote]

And why it happens again I don’t know.
Have you rerun appium server after libimobiledevice installation?

19

rerunned and restarted everything… I am getting the same above error :frowning:

‘Original error: Could not initialize ideviceinstaller; make sure it is installed and works on your system’ on appium

20

Check this issue