Ios, element not loading with appium in runtime, but loading manually

There is a screen in my app where when i click on a transaction it displays a button ‘Redeem’.

When i did the action manually and inspect it, it is loading successfully.

but at the script run time, even though the button is displayed, it is not loading the element into appium

please help? what is the real issue.

i am using appium 1.3.5, mac 10x, xcoe 6.1.