Offset issue in apps while hovering on elements in iPhone 16 and above versions

Hi team,
I am facing offset issues while hovering on the elements in a test app uploaded to browser stack.
This issue is observed on iPhone versions 16 / 16 Pro max with iOS 18.
If I use iOS 18 with iPhone 14 it works fine, no offset issue is observed.
Similar kind of observation I have seen on Appium inspector tool.
Please see the below snapshots-
Case 1- iOS 18 with iPhone 14

Here button Toast is properly highlighted in yellow on Appium inspector.
Case 2- iOS 18 and iPhone 16 Pro Max


Here, we can observe an offset if we hover on the same element in Appium inspector.
This offset is getting replicated in my application as well which is creating an issue.
Note - I am connected to cloud agent browser stack from Appium inspector. I am working on a .NET application and using the Appium .NET client. The Appium version will depend on the browser stack.
Is it any know issue?

@wreed /@mykola-mokhnach , can you please look into this and guide me on how to proceed?

I hope you’ve filed a ticket with BrowserStack. When you pay for support, you should use it.

Can you explain what the issue is? I’m not understanding what you need.

Can you reproduce locally?

  1. No, I haven’t filed a ticket with the browser stack, as the issue is not from their end. I have seen similar issues with other cloud agents like Sauce lab and Lambda test.

  2. Issue - while highlighting the elements, offset is observed as seen in below snapshot on iPhone 16 Pro max

But if I use iPhone 14, this offset is not observed.

  1. I am able to reproduce it locally while launching the application on any cloud agent.
    If I navigate to Any other app on the same device, they don’t have any offset. Is it possible the app itself is not compatible with iPhone 16 and higher versions?

Sorry I can’t help if you can’t reproduce locally. Locally does not mean in a cloud agent.

Okay sure, but can you please help on the Appium inspector offset issue as the issue is also reproducible on Appium inspector.