The problem occurred when Appium server 2.3 and the plugin were installed on an internal cloud server and I set up load balancing and then tried to access the VIP

Appium Server 2.3 and plugins were installed on the in-house cloud server. After setting up load balancing, I tried accessing the VIP and the following error occurred.

You cannot check the screen on the connected phone in the inspector or dashboard.

Please tell me how to solve the problem.


[HTTP] ← GET /dashboard/api/sessions/d85a9158-540e-43a6-96eb-a9f7f573960d/logs/text 200 34 ms - 24609
problem with request: Error: connect ECONNREFUSED '
at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1595:16) {
errno: -4078,
syscall: ‘connect’,
address: ‘’,
port: 63748
[device-farm] Checking if device emulator-5554 from is a candidate to be released
[device-farm] Checking if device emulator-5556 from is a candidate to be released
[device-farm] Found 1 device candidates to be released