im facing this issue 
org.openqa.selenium.SessionNotCreatedException: Unable to create a new remote session. Please check the server log for more details. Original error: An unknown server-side error occurred while processing the command. Original error: Error getting device API level. Original error: Error executing adbExec. Original error: 'Command 'C\:\\Users\\amrka\\AppData\\Local\\Android\\sdk\\platform-tools\\adb.exe -P 5037 -s 988a1641434e36333130 shell getprop ro.build.version.sdk' exited with code 3221226356'; Stderr: ''; Code: '3221226356'
Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:17:03’
System info: host: ‘WS-AMRKA’, ip: ‘192.168.11.2’, os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0_152-release’
Driver info: driver.version: AndroidDriver
remote stacktrace: UnknownError: An unknown server-side error occurred while processing the command. Original error: Error getting device API level. Original error: Error executing adbExec. Original error: ‘Command ‘C:\Users\amrka\AppData\Local\Android\sdk\platform-tools\adb.exe -P 5037 -s 988a1641434e36333130 shell getprop ro.build.version.sdk’ exited with code 3221226356’; Stderr: ‘’; Code: ‘3221226356’
at getResponseForW3CError (C:\Program Files\Appium\resources\app\node_modules\appium\node_modules\appium-base-driver\lib\protocol\errors.js:826:9)
at asyncHandler (C:\Program Files\Appium\resources\app\node_modules\appium\node_modules\appium-base-driver\lib\protocol\protocol.js:447:37)
at process._tickCallback (internal/process/next_tick.js:68:7)
Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:17:03’
System info: host: ‘WS-AMRKA’, ip: ‘192.168.11.2’, os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0_152-release’
Driver info: driver.version: AndroidDriver
at io.appium.java_client.remote.AppiumCommandExecutor$1.createSession(AppiumCommandExecutor.java:208)
at io.appium.java_client.remote.AppiumCommandExecutor.createSession(AppiumCommandExecutor.java:217)
at io.appium.java_client.remote.AppiumCommandExecutor.execute(AppiumCommandExecutor.java:239)
at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:552)
at io.appium.java_client.DefaultGenericMobileDriver.execute(DefaultGenericMobileDriver.java:42)
at io.appium.java_client.AppiumDriver.execute(AppiumDriver.java:1)
at io.appium.java_client.android.AndroidDriver.execute(AndroidDriver.java:1)
at org.openqa.selenium.remote.RemoteWebDriver.startSession(RemoteWebDriver.java:213)
at org.openqa.selenium.remote.RemoteWebDriver.<init>(RemoteWebDriver.java:131)
at io.appium.java_client.DefaultGenericMobileDriver.<init>(DefaultGenericMobileDriver.java:38)
at io.appium.java_client.AppiumDriver.<init>(AppiumDriver.java:84)
at io.appium.java_client.AppiumDriver.<init>(AppiumDriver.java:94)
at io.appium.java_client.android.AndroidDriver.<init>(AndroidDriver.java:95)
at Appium.Test.FirstTest.setUp(FirstTest.java:41)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.testng.internal.MethodInvocationHelper.invokeMethod(MethodInvocationHelper.java:124)
at org.testng.internal.MethodInvocationHelper.invokeMethodConsideringTimeout(MethodInvocationHelper.java:59)
at org.testng.internal.Invoker.invokeConfigurationMethod(Invoker.java:458)
at org.testng.internal.Invoker.invokeConfigurations(Invoker.java:222)
at org.testng.internal.Invoker.invokeConfigurations(Invoker.java:142)
at org.testng.SuiteRunner.privateRun(SuiteRunner.java:401)
at org.testng.SuiteRunner.run(SuiteRunner.java:364)
at org.testng.SuiteRunnerWorker.runSuite(SuiteRunnerWorker.java:52)
at org.testng.SuiteRunnerWorker.run(SuiteRunnerWorker.java:84)
at org.testng.TestNG.runSuitesSequentially(TestNG.java:1208)
at org.testng.TestNG.runSuitesLocally(TestNG.java:1137)
at org.testng.TestNG.runSuites(TestNG.java:1049)
at org.testng.TestNG.run(TestNG.java:1017)
at org.testng.IDEARemoteTestNG.run(IDEARemoteTestNG.java:73)
at org.testng.RemoteTestNGStarter.main(RemoteTestNGStarter.java:123)
Caused by: java.lang.reflect.InvocationTargetException
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at io.appium.java_client.remote.AppiumCommandExecutor$1.createSession(AppiumCommandExecutor.java:186)
… 32 more
Caused by: org.openqa.selenium.WebDriverException: An unknown server-side error occurred while processing the command. Original error: Error getting device API level. Original error: Error executing adbExec. Original error: ‘Command ‘C:\Users\amrka\AppData\Local\Android\sdk\platform-tools\adb.exe -P 5037 -s 988a1641434e36333130 shell getprop ro.build.version.sdk’ exited with code 3221226356’; Stderr: ‘’; Code: ‘3221226356’
Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:17:03’
System info: host: ‘WS-AMRKA’, ip: ‘192.168.11.2’, os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0_152-release’
Driver info: driver.version: AndroidDriver
remote stacktrace: UnknownError: An unknown server-side error occurred while processing the command. Original error: Error getting device API level. Original error: Error executing adbExec. Original error: ‘Command ‘C:\Users\amrka\AppData\Local\Android\sdk\platform-tools\adb.exe -P 5037 -s 988a1641434e36333130 shell getprop ro.build.version.sdk’ exited with code 3221226356’; Stderr: ‘’; Code: ‘3221226356’
at getResponseForW3CError (C:\Program Files\Appium\resources\app\node_modules\appium\node_modules\appium-base-driver\lib\protocol\errors.js:826:9)
at asyncHandler (C:\Program Files\Appium\resources\app\node_modules\appium\node_modules\appium-base-driver\lib\protocol\protocol.js:447:37)
at process._tickCallback (internal/process/next_tick.js:68:7)
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
at java.lang.reflect.Constructor.newInstance(Constructor.java:423)
at org.openqa.selenium.remote.W3CHandshakeResponse.lambda$errorHandler$0(W3CHandshakeResponse.java:62)
at org.openqa.selenium.remote.HandshakeResponse.lambda$getResponseFunction$0(HandshakeResponse.java:30)
at org.openqa.selenium.remote.ProtocolHandshake.lambda$createSession$0(ProtocolHandshake.java:126)
at java.util.stream.ReferencePipeline$3$1.accept(ReferencePipeline.java:193)
at java.util.Spliterators$ArraySpliterator.tryAdvance(Spliterators.java:958)
at java.util.stream.ReferencePipeline.forEachWithCancel(ReferencePipeline.java:126)
at java.util.stream.AbstractPipeline.copyIntoWithCancel(AbstractPipeline.java:498)
at java.util.stream.AbstractPipeline.copyInto(AbstractPipeline.java:485)
at java.util.stream.AbstractPipeline.wrapAndCopyInto(AbstractPipeline.java:471)
at java.util.stream.FindOps$FindOp.evaluateSequential(FindOps.java:152)
at java.util.stream.AbstractPipeline.evaluate(AbstractPipeline.java:234)
at java.util.stream.ReferencePipeline.findFirst(ReferencePipeline.java:464)
at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:128)
… 37 more
org.openqa.selenium.SessionNotCreatedException: Unable to create a new remote session. Please check the server log for more details. Original error: An unknown server-side error occurred while processing the command. Original error: Error getting device API level. Original error: Error executing adbExec. Original error: ‘Command ‘C:\Users\amrka\AppData\Local\Android\sdk\platform-tools\adb.exe -P 5037 -s 988a1641434e36333130 shell getprop ro.build.version.sdk’ exited with code 3221226356’; Stderr: ‘’; Code: ‘3221226356’
Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:17:03’
System info: host: ‘WS-AMRKA’, ip: ‘192.168.11.2’, os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0_152-release’
Driver info: driver.version: AndroidDriver
remote stacktrace: UnknownError: An unknown server-side error occurred while processing the command. Original error: Error getting device API level. Original error: Error executing adbExec. Original error: ‘Command ‘C:\Users\amrka\AppData\Local\Android\sdk\platform-tools\adb.exe -P 5037 -s 988a1641434e36333130 shell getprop ro.build.version.sdk’ exited with code 3221226356’; Stderr: ‘’; Code: ‘3221226356’
at getResponseForW3CError (C:\Program Files\Appium\resources\app\node_modules\appium\node_modules\appium-base-driver\lib\protocol\errors.js:826:9)
at asyncHandler (C:\Program Files\Appium\resources\app\node_modules\appium\node_modules\appium-base-driver\lib\protocol\protocol.js:447:37)
at process._tickCallback (internal/process/next_tick.js:68:7)
Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:17:03’
System info: host: ‘WS-AMRKA’, ip: ‘192.168.11.2’, os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0_152-release’
Driver info: driver.version: AndroidDriver
at io.appium.java_client.remote.AppiumCommandExecutor$1.createSession(AppiumCommandExecutor.java:208)
at io.appium.java_client.remote.AppiumCommandExecutor.createSession(AppiumCommandExecutor.java:217)
at io.appium.java_client.remote.AppiumCommandExecutor.execute(AppiumCommandExecutor.java:239)
at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:552)
at io.appium.java_client.DefaultGenericMobileDriver.execute(DefaultGenericMobileDriver.java:42)
at io.appium.java_client.AppiumDriver.execute(AppiumDriver.java:1)
at io.appium.java_client.android.AndroidDriver.execute(AndroidDriver.java:1)
at org.openqa.selenium.remote.RemoteWebDriver.startSession(RemoteWebDriver.java:213)
at org.openqa.selenium.remote.RemoteWebDriver.<init>(RemoteWebDriver.java:131)
at io.appium.java_client.DefaultGenericMobileDriver.<init>(DefaultGenericMobileDriver.java:38)
at io.appium.java_client.AppiumDriver.<init>(AppiumDriver.java:84)
at io.appium.java_client.AppiumDriver.<init>(AppiumDriver.java:94)
at io.appium.java_client.android.AndroidDriver.<init>(AndroidDriver.java:95)
at Appium.Test.FirstTest.setUp(FirstTest.java:41)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.testng.internal.MethodInvocationHelper.invokeMethod(MethodInvocationHelper.java:124)
at org.testng.internal.MethodInvocationHelper.invokeMethodConsideringTimeout(MethodInvocationHelper.java:59)
at org.testng.internal.Invoker.invokeConfigurationMethod(Invoker.java:458)
at org.testng.internal.Invoker.invokeConfigurations(Invoker.java:222)
at org.testng.internal.Invoker.invokeConfigurations(Invoker.java:142)
at org.testng.SuiteRunner.privateRun(SuiteRunner.java:401)
at org.testng.SuiteRunner.run(SuiteRunner.java:364)
at org.testng.SuiteRunnerWorker.runSuite(SuiteRunnerWorker.java:52)
at org.testng.SuiteRunnerWorker.run(SuiteRunnerWorker.java:84)
at org.testng.TestNG.runSuitesSequentially(TestNG.java:1208)
at org.testng.TestNG.runSuitesLocally(TestNG.java:1137)
at org.testng.TestNG.runSuites(TestNG.java:1049)
at org.testng.TestNG.run(TestNG.java:1017)
at org.testng.IDEARemoteTestNG.run(IDEARemoteTestNG.java:73)
at org.testng.RemoteTestNGStarter.main(RemoteTestNGStarter.java:123)
Caused by: java.lang.reflect.InvocationTargetException
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at io.appium.java_client.remote.AppiumCommandExecutor$1.createSession(AppiumCommandExecutor.java:186)
… 32 more
Caused by: org.openqa.selenium.WebDriverException: An unknown server-side error occurred while processing the command. Original error: Error getting device API level. Original error: Error executing adbExec. Original error: ‘Command ‘C:\Users\amrka\AppData\Local\Android\sdk\platform-tools\adb.exe -P 5037 -s 988a1641434e36333130 shell getprop ro.build.version.sdk’ exited with code 3221226356’; Stderr: ‘’; Code: ‘3221226356’
Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:17:03’
System info: host: ‘WS-AMRKA’, ip: ‘192.168.11.2’, os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0_152-release’
Driver info: driver.version: AndroidDriver
remote stacktrace: UnknownError: An unknown server-side error occurred while processing the command. Original error: Error getting device API level. Original error: Error executing adbExec. Original error: ‘Command ‘C:\Users\amrka\AppData\Local\Android\sdk\platform-tools\adb.exe -P 5037 -s 988a1641434e36333130 shell getprop ro.build.version.sdk’ exited with code 3221226356’; Stderr: ‘’; Code: ‘3221226356’
at getResponseForW3CError (C:\Program Files\Appium\resources\app\node_modules\appium\node_modules\appium-base-driver\lib\protocol\errors.js:826:9)
at asyncHandler (C:\Program Files\Appium\resources\app\node_modules\appium\node_modules\appium-base-driver\lib\protocol\protocol.js:447:37)
at process._tickCallback (internal/process/next_tick.js:68:7)
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
at java.lang.reflect.Constructor.newInstance(Constructor.java:423)
at org.openqa.selenium.remote.W3CHandshakeResponse.lambda$errorHandler$0(W3CHandshakeResponse.java:62)
at org.openqa.selenium.remote.HandshakeResponse.lambda$getResponseFunction$0(HandshakeResponse.java:30)
at org.openqa.selenium.remote.ProtocolHandshake.lambda$createSession$0(ProtocolHandshake.java:126)
at java.util.stream.ReferencePipeline$3$1.accept(ReferencePipeline.java:193)
at java.util.Spliterators$ArraySpliterator.tryAdvance(Spliterators.java:958)
at java.util.stream.ReferencePipeline.forEachWithCancel(ReferencePipeline.java:126)
at java.util.stream.AbstractPipeline.copyIntoWithCancel(AbstractPipeline.java:498)
at java.util.stream.AbstractPipeline.copyInto(AbstractPipeline.java:485)
at java.util.stream.AbstractPipeline.wrapAndCopyInto(AbstractPipeline.java:471)
at java.util.stream.FindOps$FindOp.evaluateSequential(FindOps.java:152)
at java.util.stream.AbstractPipeline.evaluate(AbstractPipeline.java:234)
at java.util.stream.ReferencePipeline.findFirst(ReferencePipeline.java:464)
at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:128)
… 37 more
appium : 1.13.0
gradle project 5.1.1
testng 6.14.3
java-client 7.0.0
android studio 3.4.1
API level 29 and 28
any solution for that ??